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Testimonials

Testimonials

Testimonial: Daylan Harris – Air Source Heat Pump Installer & Maintenance Course

This Air Source Heat Pump Installer and Maintenance Course was delivered as a heavily subsidised training opportunity supported through funding.


Learner Testimonial

My name’s Daylan Harris, and I’ve just completed the Air Source Heat Pump Installer and Maintenance Course.

What made me take on this course?
Honestly, I had no idea about it at first. I received an email from SERT Training offering me the course and at first, I thought it might be an unexpected opportunity that sounded almost unbelievable. But something inside me told me to follow it up and I’m so glad I did.

To be truthful, I didn’t really believe in the whole “renewables” concept. I thought it was more of a trendy idea that didn’t have much substance and that the technology wasn’t reliable. My biggest concern, though, was turning up here and finding out it wasn’t genuine!

But once we started, I met Scott Perry and what a phenomenal man. His in-depth knowledge is incredible and the way he teaches really makes you want to learn. It’s not just about sitting through a slideshow, ticking boxes and passing an exam like many places are. He makes you think differently, expands your mind and makes connections that actually stick. The training was honestly, fantastic, very, very thorough.

Scott creates an environment where there are no stupid questions. His ability to see things from different perspectives really builds your confidence and helps you approach problems in new ways.

When I started, I didn’t buy into the renewables field. Now, I’m fully convinced -100%. I truly believe renewables are the future and that the technology is already there.

I came from a security background, looking to change sectors and find more meaning in my work. Being around Scott has made me think seriously about my future, where I’m heading, what I’m working towards and how I can grow. I’m hungry for knowledge and Scott is definitely the man to help fill those gaps.

I didn’t face any major challenges during the course, though confidence has always been something I’ve struggled with. But Scott helps with that, he makes you feel capable and confident in your abilities.

I’ve gained new skills, new qualifications, and a completely new perspective on how to tackle problems, not just with air source heat pumps, but with plumbing and system design in general.

Now, I feel confident leaving here - ready to find a job, continue developing in the sector, or even start my own business in the future. There were so many lightbulb moments where everything just made sense.

What I’ve learned here isn’t just applicable to renewable energy; it’s valuable for life and business as a whole. The experience has been truly phenomenal.

For anyone considering taking the course but feeling unsure, I’d say absolutely do it. It’s eye-opening and that’s largely thanks to the tutor. Scott really opens your eyes and helps you see things from new perspectives.

I’ve taken huge value from this course because of the way it was taught, and I’m genuinely grateful for the opportunity.

Thank you very much - I really appreciate it, and I’m excited to see where this takes me next.”

SERT's specialist Divisions

Public Sector

Resourcing solutions within Defence, Professional Services and Education.

sector-Smart-01

Utilities and Green Energy

Mobilising workforces that install, maintain, and manage the UK's current and future infrastructure.

The Retrofit Academy - Hampshire

The Retrofit Academy (TRA) and workforce solutions and training specialist, SERT Training have established an exclusive partnership to launch The Retrofit Academy Hampshire. Find out more about training and career opportunities within the retrofit industries here!