Job description
Location: South East England
Salary: £39,033 plus benefits
Department: Metering
Closing Date: 27 February 2026
About the Role
As a Smart Meter Dual Fuel Engineer, you will be responsible for installing, maintaining, and exchanging smart meters in customers’ homes. You’ll complete an average of five jobs per day, with the opportunity to increase your earnings through an uncapped productivity bonus for additional completed appointments.
You will work independently, travelling throughout your allocated area with a company vehicle and using a tablet to view your daily schedule, which you can access up to two weeks in advance. Delivering excellent customer service is central to the role, ensuring customers understand the benefits and safe use of their new smart meter.
This role offers extensive ongoing training, strong career progression pathways, and a supportive environment with regular catch-ups and assistance from Field Managers.
Key Responsibilities
- Install and maintain dual-fuel smart meters in customer homes.
- Complete scheduled jobs efficiently and safely to required standards.
- Provide clear guidance to customers on their new smart technology.
- Follow all health and safety protocols and represent the company professionally.
- Participate in emergency and maintenance appointments when required.
What You’ll Bring
- A valid UK driving licence (held for at least 1 year, with fewer than 6 points).
- CCN1 / CMA1 / CMA3 with MET1, or NVQ Level 2 in Smart Metering Dual Fuel.
- Experience installing gas and electric smart meters.
- Previous MOCOPA experience at multi-rate level.
Desirable (Not Essential)
- REGT1 (Medium Pressure)
- 3-phase qualification
- EUSR registration
Benefits
A comprehensive benefits package designed to support life inside and outside of work, including:
- Matched or contributory pension scheme
- 24/7 online GP service
- Employee assistance programme
- Access to retail discounts via My Rewards portal
- Life assurance
- Cycle to Work, salary finance, and charitable giving schemes
- Enhanced maternity, paternity, and adoption leave
- Reward and recognition programme
Additional Role-Specific Benefits
- £1000 annual Safety Bonus (paid every 6 months)
- Up to £1000 Attendance Bonus per year
- Company sick pay
- Uncapped productivity bonus
- Additional £1000 salary enhancement for authorised 3-phase or Medium Pressure engineers
- Regular overtime available (time-and-a-half; double time on Sundays)
- Company van and fuel card
- 22 days’ holiday plus bank holidays (rising to 25 with service)
- Recommend-a-friend reward scheme
About the Organisation
The company is committed to being an employer of choice, supporting diversity, inclusion, and the development of its people. It actively champions veteran recruitment, fosters supportive employee networks, and promotes a culture built on four core values:
- Responsible: going further for people, communities, and the planet
- Open: seeking new and better ways to exceed expectations
- Together: working as one team
- Ambitious: embracing opportunities and driving progress
Over 80% of field management have progressed internally, demonstrating strong pathways for career growth.
